Oglasi za posao: Telenor nudi poslovnu praksu studentima i diplomcima

November 4, 2014

Kompanija Telenor Crna Gora je raspisala oglas za prijem diplomiranih studenata, kao i studenata koji su na završnoj godini studija na poslovnu praksu:

– Internship – CMO division

Detalje možete pogledati klikom na gore postavljene pozicije. Oglas je otvoren do 12.novembra 2014.godine.

Internship – CMO division

Telenor Montenegro is offering Internship opportunity for young people interested to get experience working in international environment.

Internship model: one year paid assignment

Job overview: System support for first lines within department of operation and optimization, CMO division

Competences: The ideal candidate should possess

Recently finished or students on last year of Bachelor or Master studies in organizational or technical sciences without working experience
Advanced verbal and written communication skills
Excellent MS Office skills and high level of computer literacy
Proficiency in English (both writen and verbal)
Enthusiasm, dynamism, and a positive, can-do attitude
Knowledge of key BSS systems (CRM,CVBS,Navision,ERP)
Understanding systems for customer relationship management
Preferably technical experience with BI publisher or other reporting tools

Responsibilities

Responsible for frontline support in order to assure business continuity
Responsible to support sales representatives when using frontline application while processing customer requests
Problem resolution or redirection to second line of support on daily level
Give adequate feedback to sales representatives related to reported issues in 15 minutes
Monitoring and follow-up of reported issues in Service Management application
Reporting and analytics of problems and their influence on business
Participation on User Acceptance Tests and End to End testing
Suggest system and process improvements and new functionalities in systems
Availability for support is 8-22 (shift work)

Application and Contact: